Delivery Policy
1. Delivery by Truck (West Malaysia)
Coverage Area:
Johor, Melaka, Negeri Sembilan, Selangor, Putrajaya & Kuala Lumpur
Delivery Charges
| Area | Delivery Fee (RM) | Minimum Purchase (RM) |
|---|---|---|
| Johor Bahru | Free | 0 |
| Pulai | Free | 0 |
| Gelang Patah | Free | 0 |
| Kulai | Free | 0 |
| Tebrau | Free | 0 |
| Pasir Gudang | Free | 0 |
| Pontian | Free | 0 |
| Tanjung Piai | 99 | 999 |
| Pengerang | 99 | 999 |
| Kota Tinggi | 99 | 999 |
| Simpang Rengam | 99 | 999 |
| Kluang | 99 | 999 |
| Ayer Hitam | 99 | 999 |
| Batu Pahat | 99 | 999 |
| Parit Sulong | 99 | 999 |
| Bakri | 120 | 1499 |
| Muar | 120 | 1499 |
| Pagoh | 120 | 1499 |
| Segamat | 120 | 1499 |
| Tangkak | 120 | 1499 |
| Melaka | 120 | 1499 |
| Negeri Sembilan | 120 | 1499 |
| Selangor | 120 | 1499 |
| Putrajaya | 120 | 1499 |
| Kuala Lumpur | 120 | 1499 |
Additional Information
1. Assembly & Installation
Assembly and installation are included in all deliveries.
2. Delivery Access Conditions
- Delivery is limited to ground floor, first floor, or units with lift access.
- For locations without lift access:
- Additional manpower charges apply.
- RM50 per floor will be charged starting from the 3rd floor onwards.
- Applicable for landed properties and walk-up buildings.
3. Lead Time
- Ready-stock items: 5–10 working days
- Made-to-order items: 2–3 weeks
- Delivery schedule is subject to truck availability. Our team will contact you in advance to arrange delivery.
2. Delivery by Truck (Singapore)
Coverage Area:
Whole Singapore
Delivery Charges
| Purchase Amount | Delivery Fee |
|---|---|
| Below RM1,000 | RM300 |
| RM1,000 and above | 9% of total purchase amount |
Notes
- 9% includes:
- 9% Singapore GST
- Charges are calculated per single delivery address
- Customs clearance and levy fees are included
- Assembly and installation are included
Additional Charges
- Delivery is limited to ground floor or units with lift access
- For locations without lift access:
- SGD20 per floor per item will be charged
- SGD20 per floor per item will be charged
Lead Time
- Ready-stock items: 5–10 working days
- Made-to-order items: 2–3 weeks
- Delivery schedule is subject to Singapore truck schedule
(Typically: Tuesday, Thursday, Saturday)
Contact
For any enquiries, please contact our customer service via WhatsApp.